Speaking on the Current Landscape of Retail Health

Speaking on the Current Landscape of Retail Health

Speaking on the Current Landscape of Retail Health

Assessing the Current Landscape of Retail Health: Opportunities for Revenue, Member Engagement, and Care Coordination through Retail Stores and Urgent Care Clinics

Wednesday, March 13, 2013, 1:00 pm – 4:00 pm in Lake Mary, FL; 5th Annual Leadership Summit on Health Plan Innovation

In the mid 2000’s, there was a disruptive movement in healthcare to build nurse practitioner run clinics within grocery store settings. Retail Health was disrupted again when insurance companies started building retail stores to attract consumers and sell their insurance products. Recently, partnerships between health plans and urgent care centers/retail clinics have spurred even more opportunity for plans to identify options for additional non-emergency services instead of expensive emergency room visits, when appropriate.In this workshop, learn how insurers are exploring this changing dynamic to not only control costs, but also attract new customers and coordinate member care. Key takeaways include:

  • Understanding the purpose and use of a retail storefront
  • Assessing the impact on the plan-member relationship
  • Understanding the payment model for a retail care clinic
  • Assessing the impact on the plan-provider relationship
  • Incorporating retail clinics and urgent care centers into accountable care and changing models


This workshop will be split into three distinct sections:

  1. Part 1 – A brief history of retail health and its place in insurance
  2. Part 2 – Case Studies from successful organizations
  3. Part 3 – Open Discussion and Q&A on “The Future of Retail Stores and Clinics for Insurers”


To your health,
The Team at imagine.GO


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